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MTN writes pidgin apology letter to Nigerians over 200% data hike, says ‘we know you dey vex, let’s just say na mistake’

Starpotter1 week ago

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Nigeria’s telecommunications giant, MTN, has reversed its 15G data plan 200 percent tariff hike.

The company disclosed this in a statement through its official X account on Thursday.

Recall that on Tuesday, MTN commenced implementation of a 200 percent tariff hike for the 15G data bundle.

Aside from the 15GB tariff plan increase, the telco has also raised the cost of other plans. The revised price increase now includes a 1.8GB monthly plan for N1,500, replacing the previous 1.5GB plan priced at N1,000.

Its 20GB plan has been adjusted to N7,500, up from N5,500, while the 15GB plan now costs N6,500, up from N4,500. Its 90-day 1.5TB plan has jumped from N150,000 to N240,000, and the 600GB 90-day plan increased from N75,000 to N120,000. Its two/three-month data plan of 100GN for N20,000 is now 90GB for N25,000; 160GB for N30,000 is now 150GB for N40,000.

The hike had contravened the 50 percent telecom tariff hike approved by the Nigerian Communications Commission (NCC) and generated outrage from subscribers.

Meanwhile, in an update on Thursday, the firm apologised to Nigerians for the 15G data tariff hike.

“To our 15G digital bundle lovers, you dey vex. We know.

“We know how upsetting it must have been to suddenly wake up to a 200 percent increase on your favourite digital bundle.

“We could share several reasons and provide explanations, but omo, all that one na story. We don cast.

“We get it and admit it. Let’s just say na mistake.

“In this love season, don’t stay angry with us. Please forgive and forget. You matter die and we will never stop showing you how much,” the statement reads.